Passengers are left in the dark as WestJet flights continue to be cancelled days after strike ends
Two days have passed since WestJet mechanics ended their strike, but passengers are still dealing with flight cancellations and frustration. “We started to wonder, ‘Are...
Japanese telecom giant develops AI filter that calms angry customers in call centers
In Japan, harassment of customers or Kasu Harahas become an increasing problem alongside abuse of power and sexual harassment in the workplace. According to a...
Japanese telecom giant develops AI filter that calms angry customers in call centers
In Japan, harassment of customers or Kasu Harahas become an increasing problem alongside abuse of power and sexual harassment in the workplace. According to a...
