Class action lawsuit over unfair billing practices by Natera: Company overcharges customers

Overview of the Natera unfair billing class action lawsuit:

• WHO: Elizabeth Copley has filed a class action lawsuit against Natera Inc.
• Why: Copley alleges that Natera fraudulently bills customers for its genetic testing service.
• Where: The class action lawsuit was filed in federal court in California.

The genetic testing company Natera issues fraudulent invoices to its customers who undergo genetic testing in order to have children, according to a class action lawsuit.

Plaintiff Elizabeth Copley’s 2021 class action lawsuit alleges that Natera billed thousands of women for thousands of dollars, even though they said they would not be charged more than $249.

“Thousands of women received bills from Natera for thousands of dollars. They were shocked, angry and stressed because they had no idea they were using such an expensive service,” Natera’s class action lawsuit states.

Copley wants to represent a nationwide class of individuals who have a panorama, a horizon,
The cost of the Vistara or Spectrum genetic test was covered by Natera and they were billed more than $249.

Natera does not disclose the full test price in advertising, marketing and class action lawsuits

The class action lawsuit against Natera for unfair billing practices argues that the company deceives its patients about the prices of its tests by not disclosing the full price in any of its promotional materials or marketing channels and by touting a so-called price transparency program that it “clearly does not adhere to.”

“The amounts billed can vary from zero to several thousand dollars, leaving patients with absolutely no insight into the amount they may ultimately be billed,” Natera’s class action lawsuit states.

Copley alleges that Natera is guilty of breach of an implied contract or quasi-contract and of the California Consumer Rights Protection Act And Unfair competition.

Plaintiff seeks a jury trial and seeks declaratory and injunctive relief as well as restitution and/or disgorgement for herself and all class members.

Numerous consumers have filed complaints against Natera over the years because the company claimed surprised her with medical bills which were higher than expected due to allegedly misleading pricing information.

Did Natera charge you more than $249 for a genetic test? Let us know in the comments.

The plaintiff is represented by Joseph J. Tabacco, Jr., Kristin J. Moody and A. Chowning Poppler of Berman Tabacco and Patricia Avery and Philip M. Black of Wolf Popper LLP.

The Class action lawsuit over Natera’s unfair billing practices Is Copley et al. v. Natera, Inc.Case No. 3:21-cv-08941, in the U.S. District Court for the Northern District of California.

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