Direct Express class action lawsuit settles for $1.2 million

A $1.2 million settlement with Direct Express resolves allegations that Conduent and Comerica mishandled fraud cases.

The settlement benefits Direct Express debit card account holders who made one or more claims for fraudulent transactions between February 12, 2018 and September 28, 2022 that were disputed by Conduent and/or Comerica.

According to the class action lawsuit, Conduent and Comerica failed to properly handle Direct Express cardholders’ fraud allegations. This mismanagement allegedly violated the Electronic Funds Transfer Act.

Direct Express is a prepaid debit card from Conduent, issued by Comerica.

Conduent and Comerica have not admitted wrongdoing but have agreed to pay $1.2 million to settle the class action fraud lawsuit against Direct Express.

Under the terms of the Direct Express Settlement, class members may receive a pro rata share of the net settlement amount. The amount of the payments will depend on the number of valid claims asserted in the settlement.

The deadline for exclusion and appeal is August 13, 2024.

The final hearing to approve the settlement is scheduled for September 5, 2024.

To receive the benefits of the Direct Express Settlement, class members must submit a valid claim form by September 12, 2024.

Direct Express debit card account holders who made one or more claims for fraudulent transactions between February 12, 2018 and September 28, 2022 that were declined by Conduent and/or Comerica

NOTE: If you are not eligible for this settlement, DO NOT file a claim.

Remember: You submit your claim under penalty of perjury. You are also harming other eligible class members by filing a fraudulent claim. If you are unsure if you qualify, please read the FAQ section on the Settlement Administrator’s website to make sure you meet all standards (Top Class Actions is not a Settlement Administrator). If you do not qualify for this settlement, check out our database of other open class action settlements to which you may be entitled.

Carnley et al. v. Conduent Business Services LLC et al., Case No. 5:19-cv-01075-XR, in the U.S. District Court for the Western District of Texas

Almon et al. v. Conduent State & Local Solutions, Inc.
c/o Kroll Settlement Administration LLC
PO Box 225391
New York, NY 10150-5391
[email protected]
833-425-9800

E Adam Webb
G Franklin Lemond Jr
WEBB CLASE & LEMOND LLC

Allen Vaught
VAUGHT FIRM LLC

Jonathan R Chally
RAT GUNNEMANN & CHALLY LLC