What travelers need to know

Travelers looking to book a flight with WestJet Airlines (Canada’s second-largest airline) can breathe a sigh of relief as the potential strike by the Aircraft Mechanics Fraternal Association (AMFA) has been temporarily averted. Both WestJet and AMFA have mutually agreed to return to the bargaining table to prevent further flight cancellations and disruptions. Here’s what you need to know about the current situation and how it could affect your travel plans.

Background information on the dispute

WestJet abruptly announced last week that it would cancel around 40 flights in anticipation of a possible strike by aircraft maintenance workers on Thursday, June 20. The sudden decision was made without much warning and forced thousands of passengers to desperately seek alternative travel arrangements, sparking widespread frustration among WestJet passengers.

In a press release, the airline stated: “This measure (cancelling flights) allows for proactive communication with guests and crew to minimize the risk of stranding and ensure that the airline can avoid abandoning aircraft in remote locations.”

It is estimated that around 670 WestJet mechanics and tech ops employees would be affected. After long months of difficult negotiations, the airline’s union had announced a strike. The main problem is the drafting of an initial collective agreement. WestJet had requested arbitration to resolve the matter and the Canadian Industrial Relations Board (CIRB) was called in to determine the next steps.

What’s happening now

On June 20, 2024, WestJet appeared before the CIRB to discuss the need for arbitration. The CIRB has indicated that it will need additional time and submissions from both parties before making a decision on whether arbitration is the appropriate path forward. In the meantime, AMFA has withdrawn its strike notice and both parties have agreed to return to the bargaining table to continue negotiations.

“We recognize the impact the initial cancellations have had on our guests and our employees, and we sincerely appreciate their patience and understanding during this time,” said Diederik Pen, President of WestJet Airlines and Group Chief Operating Officer. “As we return to the negotiating table, we are committed to finding a solution to avoid further disruption to our operations.”

WestJet reports that it is “working to return to normal operations as quickly and efficiently as possible while maintaining the highest levels of safety.” The airline is urging its guests to continue to check the status of their flights on the WestJet website before heading to the airport.

Concerns about remuneration

Under the Canadian Air Passenger Protection Regulations (APPR), passengers may be entitled to compensation for flight delays and cancellations that are within the airline’s control. However, WestJet’s website states that work stoppages are outside the airline’s control, which could potentially mean WestJet is not required to pay compensation. The website states: “Under the Air Passenger Protection Regulations (APPR), a work stoppage within the airline or an essential service provider is considered to be outside the airline’s control. Therefore, any disruption to travel plans due to work stoppages or strikes will not be eligible for compensation under the APPR.”

It is advisable to do your own research on the Air Passenger Protection Regulation website and file a formal complaint if the airline does not compensate you. There are also some premium travel credit cards in Canada that can compensate you for losses if you paid the price of your flight through the card.