Medical Mutual values ​​teamwork: Top workplaces 2024

BROOKLYN, Ohio – Building a committed, collaborative and caring team of employees starts at the top. Medical Mutual begins by bringing on board people who value teamwork.

“That’s one of the keys to our success. We refer to our group of companies as the Medical Mutual family of companies – and our team members are like family too,” said Andrea Hogben, Executive Vice President and Chief Marketing, Corporate Affairs and People Officer. “At Medical Mutual, you’ll hear the word family a lot because that’s our kind of culture.”

Medical Mutual has been serving Northeast Ohio since 1934 and employs approximately 2,500 people. The company offers health, life, disability, dental, vision and liability insurance. Plans include fully insured and self-funded group plans, Medicare Advantage, Medicare Supplement and individual offerings.

The company’s mission is to partner with healthcare providers, employers, realtors and community leaders to ensure people live healthier lives at different stages of life. It ranked second among mega-corporations in the Top Workplaces for 2024 ranking.

For the list of top jobs 2024, cleveland.com and the Plain Dealer has compiled more than 200 outstanding employers in Northeast Ohio based on employee surveys. For the full list and stories about the top three winners in each of the four categories, visit cleveland.com/top-workplaces.

Employees have similar opinions when it comes to what it’s like to work at Medical Mutual. You hear a lot about teamwork and the opportunity to learn other skills.

“On a practical level, I can use creative problem-solving skills to help others succeed in their jobs,” said one employee. “I feel like I positively impact their efficiency and job satisfaction, which in turn increases my job satisfaction. On a more general level, I believe in Medical Mutual’s mission. I firmly believe it is a ‘hometown’ company.”

Medical Mutual offers a variety of work schedules to help its members achieve a better work-life balance. The company works hard to be flexible in as many positions as possible. The organization offers on-site fitness centers, on-campus wellness programs and health screenings, and a cafeteria.

The employees often volunteer, collect donations and donate their time to various institutions. They are considered pillars of the civic community.

The company values ​​professional development and offers training opportunities as well as mentoring and educational programs.

“Continuing education is one of our annual company goals for all team members,” said Hogben. “This helps our team members grow professionally and advance in their careers.”

When evaluating new talent, Medical Mutual looks for applicants with diverse backgrounds and strengths. The company recognizes that the unique experiences and perspectives of a diverse workforce make the company better. A willingness to learn and constantly evolve is also essential. Innovative thinkers help the company keep pace with the ever-changing healthcare field, Hogben said.

“Our team members are working toward the same goal, which means we are aligned across the company,” said Hogben. “Sharing ideas, collaborating and working together are part of our daily mission.”